Look Under The Covers

I generally get the gas filled in my car every fortnight, and make it a point to get the tyres pressure checked along with that as a ritual. Air pressure is complimentary service that most gas stations provide, although people sometimes tip a rupee or two to the overly ill-dressed guy who fills the air who looks rather more poor than he really would be. My general observation has been that since this is a free service, it is hard to get. This guy is usually indifferent and missing from the scene and there have been several occasions when I have driven off without the pressure checks, in frustration.

I hadn’t been able to get the air pressure checks since last two visits to Gas station and this time I was desperate. But as usual, the guy was not there. My usual practice is to blow the horn several times, and after that, I would come out of the car showing madness on my face, and shout around – “Where is this guy?”. No one listens I think and even if they do, they don’t respond. If they do after a lot of pushing for an answer, it has always been a, “We don’t know!

The above hasn’t given me positive results ever I guess, but I follow the same steps always nonetheless. That makes me fit into the definition of Insane people according to Einstein:

[fbq] “Insanity is doing the same thing over and over again and expecting different results.” –  Albert Einstein [fbq]

So this time around also, I repeated the above steps and was about to leave in frustration, and that was the time when a Eureka moment must have happened to me. I think I realized I had been acting insane and I must do something different. I observed more closely that I had done in the past. There was a small shack just behind the Air machine. It had a thick curtain which must have been made of a blanket. There was nothing such as a door to know so I removed the curtain covers after making a “Knock Knock” sound. And there he was, the guy who fills air, was relaxing to glory and oblivious to the world around and apparently his own job. It is what it is, but I had found the guy and more importantly I had learnt a bigger lesson – “One that one has to look under the covers!”

This story is actually a metaphor for the mistakes I so often made in other spheres of life as well. I guess that is also true for others. In the face of a challenging problem, we would go running to someone else for a solution even without giving it the required time or thought ourself. We are so troubled in the face of a problem that our knee-jerk reaction is to quickly find someone else to address it. Let me shout around and if no one responds or listens, then I can easily be frustrated and say that it’s not my problem and just that no one helps here and people are in general very selfish.

Well, that’s the exact CHANGE of mindset I want to suggest in this post. I am also reminded of some Managers in the past, who would simply forward the mails to the whole 300 people team, the moment it arrived, with nothing added and no clear direction, that is with no value add. That is never going to help, at best it is going to leave 300 people reading something and trying to interpret it in 300 different ways ultimately leaving the same Manager frustrated and mad.

Look under the obvious covers and see if your solutions are hidden under. Chances are that they are. This seems so obvious but we still keep forgetting it. I started writing this blog day before but couldn’t finish it the same day. I can’t believe I myself forgot the next morning about it and had to stop myself and remind myself of it. My wife and I had decided a diet plan which meant we have bananas at the start of the day, before we had our bed tea. I went out looking for bananas but didn’t find them on the table where I expected them. I was about to run back to my wife shouting where on earth were they kept. Fortunately I recalled the lesson I had learnt the previous day and decided to do my homework first. I looked in the kitchen and in the living room, and finally in the fridge to find the bananas there.
Before you decide to shout…, stop and think – and look under the covers. It will be worth it!

No Cabs In My Company

One of my dear friends back from the days of St. Stephen’s college, Amit Kumar, used to be a dynamite. He was so energetic that it used to be irritating for me at times. But thinking back today, I can appreciate that same quality about him. He used to be an expert in hitch-hiking for rides to the college, bus stand and sometimes when he was too lucky, he would also get a ride all the way from home to college and back.

He was the same even in the classroom. He was so full of energy and couldn’t wait for the teacher to finish describing the problem to solve. He would write with his pen so hard that one could start having mercy on the paper being written upon.
He would speak so fast I missed most of what he said. When I wanted to understand, which was not too often, I would have to stop him and ask him to repeat over (and over sometimes).
Not only in hitch-hikes and studies, he was very good at many other things – sports, extra-curriculars such as debates, general knowledge, reading, clarity of thought et al.
What you may be wondering is that – “What has hitch-hiking got to do with the other things that Amit was good at ?”.
Well, Everything! That is the point I am trying to make in this post. He used to start his day with so much energy, and the same would rub off on everything else he did. His start of the day was to get ready and run towards the road to showing his thumb to the cars coming his way asking them to give him a ride (lift). He never gave up when many didn’t bother to stop or worse still, even abused or showed their middle finger to him. He kept going. It must have taken a higher sense of being from him to forgive such people and move on despite these seemingly big obstacles. The kind of joy he felt when some one stopped after repeatedly attempts would probably give him a sense of victory after a lot of struggle. Whatever it was that kept him going, the point is that he toiled, he struggled and he kept his energy levels high at the beginning of his day. Only you can do that, yourself. It is up to you.
Drawing a parallel, I see most of the people working in IT industry in Delhi coming to office in the company provided cabs. These cabs pick the employees up from their doorstep and drop them at the basement of the building where they work. One just has to take the minimum pain of lifting oneself up from their home into the cab and from the cab, into the elevator which is a spitting distance in most cases. I see most of the people travelling in these company cabs asleep, when they are getting to work. No doubt the distance is long usually generally ranging from 30 minutes to 2 hours at times, but regardless, I would estimate that at least 90% of these people travelling by cabs are asleep on their way to work.

  • Can you expect these people to be productive at office?
  • Can you expect them to run around pushing for something to happen urgently?
  • Can you expect them to be all rounder’s at everything they do?
  • Can you expect them to be like the Amit I knew?

I think you know the answer, NO, and a BIG one at that!
Even if I discount this by some percentage assuming that some people may have other ways to keep themselves energized, still I have at least 80% of my workforce starting off lazy, continuing to be lazy and ending up being lazy to end their day. This despite what is said about mornings being the most productive time of the day if used well.

If you still don’t believe me, ask a random sample of the people who travel by Cabs to take a hitch-ride to home on their way back or when coming to office the next day. Chances are they would think that is too much. Then, ask them to come to work any which way but not their regular transport, just for a day. Having tried this myself, I can bet they would either give up but if some one does take up the challenge, he or she would be a very different – much more energized person!

If you still don’t agree, I wish you good luck and success, but if and when I start my own company, I am very clear – There won’t be any CABs for my employees, at all! If they can’t make it to work on their own, my company doesn’t need them. They may think that’s a perk too less, but honestly its not a perk less, it’s a small push to them to energize themselves right at the beginning of their day. This small push is intended to keep them energized and awake not only at work (which I most certainly want to benefit from) but even at their homes for a better personal life!